FREQUENTLY ASKED QUESTIONS

FAQ

Below are some general frequently asked questions.  Please feel free to contact us at any time if you have any further questions not covered in this section.

What currency is used in Uganda?

The country’s currency is ‘’Uganda Shillings’’; ‘‘UGX’’ is the currency code for Uganda shillings albeit the symbol ‘’USh’’ is used to represent the currency locally. The Bank of Uganda is the only entity with the right to mint, distribute, or destroy currency in Uganda. Coins have denominations of 50, 100, 200, 500, and 1,000 shillings. Banknotes have denominations of 1,000, 2,000, 5,000, 10,000, 20,000, and 50,000 Uganda shillings.

Besides the Uganda Shillings, other foreign currencies such as dollars, euros, and pounds can be used for payments, especially in large hotels and tour agencies. As of 29th December 2020, 1 US dollar is equal to around UGX 3,490, 1 pound is equal to around UGX 4,913, and last but not least, 1 Euro is equal to around UGX 4,455.

Tourists are always advised to change some money to local currency, especially when moving out of the big cities and towns is on the plan as some people, particularly in remote areas (where the country’s national game parks are nestled), will not accept foreign currency for payments.

What language is spoken in Uganda?

Uganda comprises four main ethnic groups, which all have different origins. These include the Bantu, the Nilotics, the Nilo Hamites, and the Hamites. The Bantu, by far the largest in number, include the tribes of Buganda, Banyankole, Basoga, Bakiga, Batoro, Banyoro, Banyarwanda, Bagisu, Bagwere and Bakonjo. There are over 50 tribes in the country with each tribe speaking its own language.

Nevertheless, English, inherited from the colonial period, and Swahili are the official languages of Uganda; the latter was added in 2005. And of course, there is also Ugandan Sign Language.

Luganda, a central language, is widely spoken across the country, and several other languages are also spoken, including Lango, Acholi, Runyoro, Runyankole, Rukiga, Luo, and Lusoga, among others.

What type of plugs and sockets are used in Uganda?
  1. In Uganda, the associated plug type is G, which is the plug that has three rectangular pins in a triangular pattern. Uganda operates on a 240V supply voltage and 50Hz. The electricity system of Uganda is rooted in the British style.
Where is Uganda?

Uganda borders Kenya to its east, South Sudan to the north, the Democratic Republic of the Congo to the west, Rwanda to the south-west, and Tanzania to the south. The southern part of the country includes a substantial portion of Lake Victoria, shared with Kenya and Tanzania. Uganda is mostly located within the African great lakes region, lies within the Nile basin, and has a varied but generally modified equatorial climate.

How did Uganda get it's name?

Uganda was a disintegrated state with various kingdoms, each with its own ruler and rules till the colonial time that led to the scramble and partition of Africa.

The British colonial government named it Uganda. And although the main reason for naming it “Uganda” was not revealed, many say that it was derived from Buganda which was then the most dominant and powerful kingdom in the country. 

What are Uganda's main landmarks?

Uganda possesses lots of natural physical features like mountains, forests, valleys, and water bodies. The reason why is mainly known as a country gifted by nature.

Palpably Uganda’s national parks protect its greatest natural treasures, most notably the endangered mountain gorillas of Bwindi Impenetrable and Mgahinga Gorilla National Parks, the common chimpanzees of Kibale Forest National Park, the unique and unusual tree-climbing lions, and the striking Kazinga Channel of Queen Elizabeth National Park, the great Murchison Falls of Murchison Falls National Park, the snowcapped Rwenzori Mountains of Rwenzori Mountains National Park, the Sempaya hot springs of Semuliki National Park, the varied wildlife and amazing culture of Kidepo Valley National Park, among others.

Among the other landmarks that Uganda has include the longest river in the world (River Nile) with its source believed to be Jinja, a city in eastern Uganda. The world’s second-largest freshwater lake (Lake Victoria) is also among the special landmarks that this awesome country showcases.

Is Uganda safe?

In general, Uganda is a safe country for solo and group travelers and has been stable for its 30 years of independence. However, travelers should always be conscious and very alert, especially with their belongings. There’s petty theft and pickpocketing in major cities, particularly in Kampala the country’s capital.

That said, travelers move from one corner of the country to another without any insecurity occurrence. It was only recently when an American tourist was kidnapped. The predicament was handled in a very majestic manner and was rescued from the kidnappers. Since then the security of tourists has been tightened more than ever.

Nonetheless, you have to be vigilant. While touring around Uganda like in many other foreign countries, it is advised to move with a local guide or travel through a local tour operator. You should also stay and travel to places known to be safe and occupied by a reasonable number of people. Having the local hotline emergency number to call in case of any issue of insecurity is also a great idea.

Is Uganda safe for solo travellers?

Uganda is a secure country for solo tourists, groups, and families. That said, it’s advisable to book your holidays with a reliable Uganda tour operator who will be responsible for your stay in the country. Independent movement in Uganda is safe but intrepid travelers should limit movement alone during the daytime and get home early.

What are good travel tips for visiting Uganda?

Get your Uganda tourist visa in advance.
Likewise, booking in advance is highly recommended for a successful trip.
The dry season (December to February, June to August) is the best time for game viewing.
On the other hand, the rainy season (March to May, November) is great for bird watching.
Make sure to get the required vaccinations for Uganda well in advance.
Research the places you plan to visit in Uganda before going there.
Get a car rental from an authorized car rental company.
Know when to make your reservations in Uganda and the amount of money you will use on your trip beforehand. Whether you are hiring a tour company or not – weigh what’s better and more convenient for you – you should have a hint on money and transactions in Uganda.
Get a local sim card.
Download a language app.
Figure out the best dishes you need to try while there.
Make sure you understand and follow the road signs.
Pack accordingly
Finally, if you’re going on a chimpanzee or gorilla safari, you should book a chimpanzee or gorilla permit, respectively, through your trusted tour agency.
HOW TO BEST TRAVEL ACROSS THE COUNTRY
The best way to travel around Uganda is to use a local tour operator who will organize the itinerary, transport, accommodation, and meals for you as well as also purchase the various entrance fees and park activities on your behalf. This is the most convenient and safest way to travel.

On the other hand, you can also choose to rent a vehicle and take a self-drive journey.

Hiring a private 4WD car is also a great way to travel around Uganda, especially if it is your first time. This will give you the freedom and flexibility to explore the country’s finest destinations – such as Bwindi Impenetrable and Kibale Forest National Parks – at your own pace.

Finally, hiring a 4WD car together with an experienced and professional driver-guide can also enhance your trip.

What time of year is best to visit Uganda?

Uganda can be visited all year round but most people prefer to visit it is during the dry months of December to February and June to August. During the aforementioned dry months, grasses in the national game parks are shorter compared to how they are during the rainy season and this offers a perfect and fantastic game viewing as well as a clear snapshot of the animals in the jungle.

However, dry months being the best time to visit Uganda should not play any part in stopping you from visiting Uganda at any time you feel like as the country is always open for tourists. Moreover, traveling in the low season (rainy months) can at times be cheaper than traveling during the peak season (dry months) as hotels in the Parks tend to reduce their rates and tour companies can provide car rentals at better prices than in the peak season.

Where is best to stay during my visit to Uganda?
  • Those wishing to visit Uganda’s remarkable national parks like Bwindi and co should know that all Uganda Parks have suitable accommodations that include budget, mid-range, luxury, and high-end lodges and camps – so it will depend on each traveler’s taste!

    On the other hand, there’s usually camping. That way you can set a tent in any of the camping sites in the Park or go with rooftop tent camping and set a tent atop your 4WD Land Cruiser to spend the night atop your car.
Do I need an e-visa to travel to Uganda?

Almost all countries will need a visa when traveling to Uganda. Check out the visa policy for Uganda here. E-visas can be purchased online through the Directorate of Citizenship and Immigration. This is the only authentic Visa Application Portal for Uganda visas and it costs $50, exclusive service fee.

Avoid other (fraudulent) portals where you’ll pay much more for your Uganda visa! 

When flying to Uganda, an e-visas is mandatory. The Uganda e-visa is quick and easy, but also a little work as they require a passport-copy, recent passport-size photograph and your yellow fever vaccination certificate 

What is good to eat while I am in Uganda?

Uganda’s staple food is matooke (bananas). Other food crops include cassava, sweet potatoes, Irish potatoes, yams, beans, peas, groundnuts (peanuts), cabbage, onions, pumpkins, and tomatoes. Some fruits, such as oranges, mangoes, guavas, pawpaws, lemons, and pineapples, among others are also grown.

The most popular food eaten by locals includes matooke (bananas), maize flour, rice, cassava, and potatoes. Meat and fish are also widely available. Rolex (mixture of chapatti and fried eggs) is also eaten by locals across the country and it is one thing you should really try to eat once in Uganda.

Besides the named foods above, most restaurants in the Parks also serve international dishes.

What should I pack for my trip?

Basic things you should include for your safari in Uganda include a valid passport, yellow fever vaccination, light clothes, heavy clothes, comfortable hiking shoes/boots, enough undies, sun hat and sunglasses, a good camera, music player, chargers, first aid kit (or some emergency tablets like panadol and painkillers), garden gloves, hand sanitizer, enough face masks (needed during pandemic times), insect repellents, sun lotion, a notebook and pen, binoculars, and earplugs.

What are the best things to do in Uganda?

Christening it the ‘Pearl of Africa’ wasn’t a mistake. From mountain gorilla and chimpanzee safaris to mountaineering trips, Uganda has so many great things to offer.

UNMISSABLE CITIES AND TOWNS
Must-visit cities and towns include:

Kampala is located in the central, this is the capital city of the country and it comprises attractions such as the Uganda Museum, Namugongo and Munyonyo Martyrs Shrines, Kasubi royal tombs, Kabaka Lake, Gaddafi temple (Uganda National Museum), Saint Mary’s Cathedral Rubaga, Saint Paul’s Cathedral Namirembe, and Kabaka’s (King’s) Palace among others.
Jinja – perched in the east of the country, this city is known to be the ‘’most proclaimed source of the Nile’’. Grade 5 white water rafting, kayaking, and visiting the source of the Nile are some of the activities that can be done there.
Fort Portal – nestled in the west, this is one of the most touristic towns in the country. Fort Portal is surrounded by several attractions such as Kibale Forest National Park, the Rwenzori Mountains, Queen Elizabeth National Park, Amabeere ga Nyinamwiru, Crater Lakes, Semuliki National Park, and the Tooro Kingdom Palaces.
Kisoro and Kabale – located in the southwestern region of the country, these two towns are best known for having the two mountain gorilla refuges of Uganda – Bwindi Impenetrable and Mgahinga Gorilla National Parks. This region protects over half of the total population of mountain gorillas in the world.
STUNNING NATURE AND WILDLIFE
Uganda is an incredibly beautiful country that annually attracts tons of visitors fascinated by its beautiful nature, rich culture, beautiful and vivacious people, exotic wildlife, and rich ecosystems.

As christened by Sir Winston Churchill, the ‘Pearl of Africa’ features ten remarkably magnificent national parks that are home to a variety of plants, birds, and animal species worth checking out. These parks include; Bwindi Impenetrable, Queen Elizabeth, Murchison Falls, Kidepo Valley, Kibale Forest, Mgahinga Gorilla, Rwenzori Mountains, Mountain Elgon, Semuliki, and Lake Mburo National Parks.

There are so many wildlife species thriving in the above mentioned national parks such as mountain gorillas, chimpanzees, lions, elephants, cape buffaloes, rhinos, hippos, crocodiles, leopards, warthogs, golden monkeys, cheetahs, olive baboons, and so many antelope species like bushbucks, Uganda Kob, waterbucks, Elands, among others.

What are some key festivals and cultural events I could go to?

Cultural diversity set the tone for the famous festivals of Uganda, a country with a fusion of over 50 ethnic groups and which has a mix of cultures and traditions.

The country’s festivals are not only related to its ethnic groups but also to Christianism, to which almost eighty percent of the population belongs.

Some of the most popular festivals in Uganda include; the Nyege Nyege Festival, the Kampala Capital City Festival, the Festival of the Uganda Martyrs, Blankets and Wine, Roast and Rhyme, among others.

Additionally, the culture of Uganda is made up of a diverse range of ethnic groups and visitors always wallow in several cultural experiences such as the Batwa Cultural Experience (an experience designed specifically to enrich visitors with the lifestyle of the Batwa Pygmies – also known as the ‘’forest people’’). 

Another traditional experience is the ‘’Imbalu Cultural Ritual’’ – a public circumcision ceremony practiced by the Bagisu people of Eastern Uganda.

Is it safe to road-trip across Uganda?

Epic road trips in Uganda are becoming popular and there are some important things to bear in mind to have a safe adventure across the country.

The highways in Uganda are quite nice and almost all the roads in big cities and towns are paved and in reasonably good shape. However, in remote areas some roads are not always in good condition – that’s why you’re advised to hire a powerful 4X4 vehicle if you’re planning to visit the Parks. 

Welcome to our Hiking Mountain Rwenzori FAQ section. Here are answers to some commonly asked questions about hiking the Rwenzori Mountains.

What is the Rwenzori Mountain Range?

The Rwenzori Mountain Range is a stunning mountain range in Western Uganda that is home to the third-highest peak in Africa, Mount Stanley.

What is the best time of year to hike the Rwenzori Mountains?

The best time to hike the Rwenzori Mountains is during the dry seasons, from December to February and June to August. During these months, the trails are more accessible, and the views are better

How long does it take to hike the Rwenzori Mountains?
  1. The length of a hike in the Rwenzori Mountains varies depending on the route and itinerary. However, most treks last between six and twelve days.
What are the physical requirements for hiking the Rwenzori Mountains?

Hiking the Rwenzori Mountains is a strenuous activity that requires a high level of physical fitness. It is recommended that you begin training several months before the trek and consult with a doctor to ensure you are fit for the hike.

What gear do I need to bring for a hike in the Rwenzori Mountains?

You will need to bring appropriate hiking gear, including sturdy hiking boots, warm clothing, rain gear, and a backpack. It is also recommended that you bring your own sleeping bag.

Do I need a guide to hike the Rwenzori Mountains?

Yes, it is required to have a guide when hiking the Rwenzori Mountains. Guides are trained to navigate the terrain and ensure your safety during the hike.

How much does it cost to hike the Rwenzori Mountains?

The cost of hiking the Rwenzori Mountains varies depending on the route and itinerary. However, most treks range from $1,500 to $2,500 per person.

Is altitude sickness a concern when hiking the Rwenzori Mountains?

Yes, altitude sickness can be a concern when hiking the Rwenzori Mountains. It is important to take your time and acclimate to the altitude during the trek.

What is the accommodation like on the trek?

Accommodation during the trek is typically in mountain huts or tents. The huts and tents are basic and do not have electricity or running water.

Is it safe to hike the Rwenzori Mountains?

Yes, hiking the Rwenzori Mountains is generally safe. However, it is important to follow the guidance of your guide and take necessary safety precautions during the trek.

What to eat:
  • High energy and nutrient-dense foods are recommended for hiking in the Rwenzori Mountains.
  • Pack snacks such as nuts, energy bars, and dried fruits to keep your energy levels up throughout the day.
  • For meals, the lodges and camps on the mountain offer a range of options including rice, pasta, soups, stews, and grilled meats.
  • Vegetarians and vegans can also be accommodated with meals such as vegetable stir-fry and lentil curry.
  • It’s important to stay hydrated, so make sure to bring plenty of water or a water filtration system.
  • Avoid eating or drinking anything that hasn’t been properly sterilized or cooked, to reduce the risk of food poisoning or water-borne illnesses.